Star Ratings

You can use Disability Employment Services (DES) Star Ratings to help choose an employment support provider. 

DES Star Ratings provide a comparative assessment of the performance of DES Providers for the previous three years. Stars are allocated in a range from 1 to 5 with 5 being the best performance.

The Star Ratings are nationally comparable. When Star Ratings are calculated, differences in labour market conditions and Participant characteristics  are taken into account. 

The document below shows the average star rating for each DES-ESS provider by labour market region in Australia. 

Average Star Ratings for Employment Support Providers by Labour Market Region, December 2016

Star Ratings are published by the Commonwealth for each DES provider by location at

You may also download an Excel spreadsheet of DES Star Ratings from